Besides being nearly impossible to find dust bags, mop pads etc, the company's customer service is even worse. The unit died over a month ago, I reached out to pretty care and care should NOT be in their name. It takes them about a week to respond, and their response is some other nonsense request of "information" despite me telling them everything already, sending screenshots showing the unit immediately go from 100% charge to 0% charge when it tries to do ANYTHING. The unit cannot and will not leave the dock as it restarts and dies immediately when it tries to run as it is scheduled. If I manually take it off the dock without any command it will again completely die and go from 100% charge to 0% charge. I have reset the unit, deleted the map as they requested and now it will just continuously say "Robot suspended, stop cleaning" which it will continuously repeat until you pull the plug on the base, remove the unit from the base manually (as it will not leave the base) and it dies immediately going from 100% to 0% despite not doing anything!
DO NOT BUY!!!!!!!!!!!!!!!!!!!!!